Deliveroo is looking for an Analyst, Risk Intelligence to join their London team. This is an on-site role. In this role, you’ll help deliver the foresight and intelligence guardrails that guide escalation and response, safeguarding our people, operations, and brand during critical incidents.
What You’ll Be Doing
You’ll be joining the Risk Intelligence team within the Regional Operations Centre (ROC). Operating at the intersection of technology, tradecraft, and crisis management, their small, high-performing team produces actionable insights that enable enterprise leaders to mitigate global disruptions.
Here’s what your day-to-day might look like:
- Lead on-shift incident intelligence: Act decisively as the on-shift intelligence lead during critical incidents, providing rapid risk assessments and decision-ready context to support incident command.
- Produce predictive intelligence products: Develop and present Daily Intelligence Briefs, subject-specific summaries (INTSUMs), formal risk assessments, and interactive dashboards to drive timely operational decisions.
- Detect and triage tactical alerts: Continuously monitor tactical intelligence feeds, applying effective analytical judgment to triage alerts, escalate emerging events, and close information gaps.
- Collaborate cross-functionally: Work closely with Crisis Management, Legal, Comms, and Trust & Safety to ensure unified escalation, messaging, and decision alignment across the business.
- Drive global operational continuity: Lead proactive, structured shift handovers between London and other regional operations centres to ensure seamless foresight across the entire enterprise.
What You’ll Need to Thrive
Essential
- Proven intelligence experience: Demonstrated capability in intelligence, crisis management, or global security operations.
- Analytical and technical tradecraft: Strong proficiency in OSINT/SOCMINT fundamentals and hands-on experience using GIS tools (such as QGIS, ESRI ArcGIS, or ATAK) to produce decision-ready intelligence.
- Environmental risk literacy: Solid understanding of meteorology and natural hazards, with the ability to transform complex weather data into actionable operational insights.
- Decisive problem-solving: Proven ability to act swiftly, confidently, and with composure under pressure during dynamic, high-stakes events.
- Crisis communication skills: Excellent proactive communication skills, with a track record of setting a calm, disciplined tone for teams and peers during disruptions.
Nice to Have
Relevant qualification: A Bachelor’s degree in a related field, or equivalent professional or military experience.
Automation mindset: Familiarity with data analytics platforms and a drive to scale predictive capabilities through automated technology.